Return can only be issued within the 30 day timeline
specified in the Basic Return Policy.
Returns will be your responsibility and should be through an authorized facility such as a Post Office, a UPS facility or a Mailboxes, etc. facility.
Insurance for the returned item is your responsibility.
After the Return is Received at the Warehouse
Please allow up to fourteen days for your return to
arrive at our Returns Department, delivery times vary
based on shipper selected. Your return will be processed
within 5-7 business days (excluding Saturdays, Sundays,
and holidays) after receipt of the item.
Depending on the applicable policies above, you can
request either a credit or a replacement when you return
your product. If you request a credit, your original
method of payment will be credited as soon as possible
after your return is processed and approved. If you
request a replacement product, your replacement order
will be sent to fulfillment once your return is
processed and approved. How quickly your replacement
product ships after that depends on product
We do not ship your replacement order before we
receive your return (cross-ship). If you need a
replacement sooner than the timeline outlined above,
please place a new order on the website, independent of
the returns process.